Support
Last updated: November 10, 2026
Get help
- In the app: open Settings › Report a problem in Atlas. Your report includes your description, the app version and build, your platform, the last error the app saw and a pointer to your most recent chat messages, so we can look into it.
- By email: write to hi@hypurrclaw.xyz. Tell us the phone number or iMessage handle you use with Atlas so we can find your account.
Delete your account
In Atlas, go to Settings › Account › Delete account. This deletes your chat history, memory, uploads, automations and connected-service links. We also recommend revoking Atlas's access at each service you connected, and at OpenAI or xAI if you signed in with ChatGPT or Grok. Can't use the app? Email us.
Export your data
In Atlas, go to Settings › Account › Export my data to download everything Atlas keeps about you as a JSON file.
Stop iMessages from Atlas
Text STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPT OUT or REVOKE) as a message on its own. Atlas replies once to confirm, then sends nothing more to you on that platform and ignores your messages there. Text START (or UNSTOP, RESUME or OPT IN) to turn messages back on. Deleting your account also stops all messages. Need help? Email hi@hypurrclaw.xyz.